Frequently Asked Questions
Common questions about Journal it! - choosing features, privacy, your account, and more.
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When to Use What
Entry vs Text Note - Which should I use?
Planner Item vs Task - When do I need a full task?
Task vs Goal vs Project - What's the difference?
Project vs Activity - How do I choose?
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Privacy & Security
Can anyone else read my data?
Are my photos and files encrypted?
What happens to my data if I delete the app?
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Account & Subscription
How do I change my account email?
Can I connect calendars from other Google accounts?
Can I use the app on multiple devices?
What's included in the free version?
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App Future & Sustainability
What if development stops?
Can I export my data to use elsewhere?
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Technical & Platform Questions
Which platforms are supported?
Does the app work offline?
Why is the app sometimes slow on web?
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Features & Usage
What's the difference between organizers and folders?
Why don't tasks show up directly on my planner?
What are time blocks and themes?
Can I import data from other apps?
Didn't find your answer?
Check out our other support resources or get in touch directly